GENERAL SHIPPING TERMS
DHL is our courier for all shipments. You will receive a confirmation email containing your Tracking Number once your package has been shipped from our store.
Where applicable, only one shipping fee will be charged per order regardless of the quantity of products purchased.
If for any reason, we are unable to deliver your Goods within our suggested timeframe (for example, because they are currently out of stock) we will let you know as soon as possible.
You should notify us promptly if the Goods are not delivered by our estimated delivery date (other than where we have notified you of a delay) or if they are delivered and are damaged, defective or different from what you have ordered.
STANDARD shipping ––– FREE
Average delivery time: 3-5 working days
NEXT DAY shipping ––– £20
Guaranteed next working day. Please note that during weekends (and Bank Holidays) orders cannot be processed.
SATURDAY shipping ––– £20
Delivery guaranteed on Saturday morning
If you have asked to collect your Goods from our premises, you can do so at any time during our working hours of 10am – 6pm (Monday – Saturday). At the time of collection, you will need to provide proof of your order and photographic proof of your identity.
International Shipping ––– £50
If your Delivery Address is outside of the United Kingdom, we offer a global flat rate of £50 British Pounds.